Confident Smiles is now hiring a Full Time Dental Office Manager in Annapolis, Maryland.

As a Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals.

Full Time Dental Office Manager Schedule

Monday through Friday 7:45am - 5:00pm, with lunch breaks

To learn more about this wonderful practice:

www.confidentsmilesdentistry.com

Office Manager Job Summary

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Full Time Benefits

• Highly Competitive Compensation based on experience and skills
• Quarterly Office Manager Bonus Incentive
• Quaterly Growth Bonus Incentive
• Monthly Employee Performance Incentive Program
• 401K
• Paid Time Off
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Employee Referral Bonus Program
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Perks

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

• Lead, coach and develop a high performing dental team
• Learn, implement and execute systems and workflows that improve efficiency and elevate the patient experience
• Monitor and analyze key business metrics (production, collections, AR, case acceptance) to drive performance and profitability
• Manage practice financials including Profit & Loss (P&L), Accounts Payable (AP), and Payroll Processing
• Partner with the doctor to translate analytics into actionable improvements
• Support treatment presentation and help patients fit needed dentistry into their budgets with empathy and financial transparency
• Oversee day-to-day operations, including scheduling, insurance and team coordination
• Foster a culture of accountability, positivity and continuous growth
• Manage Time & Attendance 
• Manage insurance claims and other forms of payment
• Patient satisfaction and experience 
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned

• 3 years of dental office management or equivalent experience required
• Proficient in dental performance management software (Denticon Preferred)

• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management, revenue cycle, A/R (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.