Big Smile Dental is now hiring a Full Time Dental Treatment Coordinator in Fredericksburg, Virginia!

Come join our wonderful practice with a high-quality care of patients with a strong small private practice family feel, calm atmospohere and wonderful team!

Full Time Dental Treatment Coordinator Schedule

Monday through Thursday 7:45am - 5:00pm and Friday 7:45am - 2:00pm

Full Time Benefits

• Competitive Compensation
• Monthly Employee Incentive Program
• 401K
• Paid Time Off (PTO)
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Voluntary Life & AD&D Insurance
• Employee Referral Bonus Program
• Pet Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Practice Perks

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

• Answers incoming calls to include new patients and emergencies
• Welcome and greet patients for positive first impressions
• Patient check in and out
• Establishing trusting relationship with new patients
• Tracking pending and incomplete treatments
• Brief patients on treatment plans and practice’s policies
• Presenting treatment plans
• Making sure dental goals are being met in regard to dental services
• Scheduling and confirm appointments
• Requesting records
• Patient follow ups
• Knowledge of case acceptances, budgeting, and insurance
• Coordinating patient payments
• Insurance verification 
• Confirming patient information and gathering needed patient documentation
• Managing the flow of provider schedules
• Patient & Partner Practice Communications
• Other front desk duties as needed

• High school diploma required
• Previous 2+ years dental front office experience required
• Experience with insurance verification, payment posting, treatment preparation and presentation
• Experience with dental practice software, MOGO preferred
• Computer proficiency and ability to learn new programs
• Exemplary customer service and interpersonal skills
• Reliable and collaborative team member
• Positive attitude and professional demeanor
• Outstanding verbal and written communication skills
• Strong multi-tasking and organizational skills
• Prolonged sitting and standing as needed
• Ability to lift up to 10 lbs.
• Must be familiar with HIPPA and OSHA Compliance.  

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.