Dental Suite is now seeking a Full Time Dental Office Manager in Gaithersburg, Maryland!

As a  Full Time Dental Office Manager, come join our community of collaborative, high-quality clinical, business and operations professionals.

Dental Office Manager Schedule:

Monday through Friday 9:30am - 6:00pm with 1 hour lunch

To learn more about this practice:  https://dentalsuite26.wixsite.com/dental-suite

Office Manager Job Summary

Within the Star Dental Partners (SDP) affiliated network of dental practices, the Dental Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The Office Manager will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The Office Manager works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Full Time Benefits

• Highly Competitive Compensation $55,000-$60,000 annual salary, dependent upon experience and skill set
• Office Manager Incentive Bonus
• Monthly Employee Incentive Bonus
• 401K
• Paid Time Off (PTO)
• Paid Company Holidays, Bereavement, and Jury Duty
• Paid Basic Life & AD&D insurance
• Medical, Dental, and Vision
• Short Term Disability
• Long Term Disability
• Employee Referral Bonus Program
• Voluntary Life, Disability, Pet & AD&D Insurance
• Accidental Injury, Critical Illness, and Hospital Indemnity plans with wellness incentives

Additional Benefits

• Patient-centric community approach
• Work/life balance
• Opportunity for career growth
• Professional development and support with continuing education
• Strong business and operational teams
• Employee Assistance Program (EAP) for all employees and their household

• Oversee daily office operations to ensure efficiency, timeliness, and a positive patient experience 
• Deliver outstanding customer service to patients and families, resolving concerns with empathy and professionalism
• Train, coach, and develop team members to meet performance goals and deliver consistent patient care
• Monitor key performance indicators (KPIs), Profit & Loss (P&L) management, track metrics, and implement improvements based on data analysis
• Coordinate with clinical team and providers to ensure schedule optimization and seamless patient flow
• Foster a culture of accountability, collaboration, and continuous improvement
• Maintain accurate records, including patient accounts, billing, and insurance processing
• Build strong relationships with patients, staff, and third-party partners to support practice growth and reputation
• Ensure compliance with all company policies, procedures, and regulatory standards
• Accounts Payable (AP) management
• Time & Attendance management
• Payroll process management
• Other job duties as assigned

• 3 years of dental office management or equivalent experience
• Proficient in dental performance management software (Dentrix, Eaglesoft, etc.)

• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.