BiTE Dentistry is now hiring a Full Time Office Manager in Nashville, TN!

Schedule: Monday - Thursday 6:30 am - 4:00 pm

Every other Friday 9:00 am - 1:00 pm

We are looking for an amazing Office Manager… Could it be you?

This is a great opportunity to work in a highly productive, successful practice with seasoned team members.

Here’s what you can expect from the BiTE Dentistry team:

• We are committed to an organization that supports each other and takes care of our patients as we would our own family

• We have an awesome schedule for working families because we believe in life balance (Patient Hours Mon-Thurs 7 am - 4 pm)

• We offer benefits and opportunities to grow and learn together! 401k, paid holidays, paid vacation, health and vision insurance

• We believe we are “better together” and provide training to help you succeed

• VIBES MATTER: We are positive, happy, joyful, upbeat and encouraging

• We offer a top of the market competitive salary 

More about the position: 

We are a busy practice hoping to find an experienced leader to join our admin team.

Motivation and passion for patient care is a must.  We focus on quality in our relationships with patients, our systems, and our communication. We use technology to make every position simpler, so having these skills is important.

Job Summary

Within the SDP affiliated network of dental practices, the Office Manager (OM) is responsible for monitoring and managing the operations of a single location. The OM will focus on executing numerous operational tasks in their dental practice with the goal of enhancing practice level efficiencies and growth in conjunction with the SDP support team and the primary dentist of the practice. The OM works closely with the Regional Director of Operations (RDO) to drive a positive team culture and achieve positive practice results.

Values & Competencies
• Integrity
• Accountability
• Customer-centric
• Effective leadership skills
• Experience in P&L Management
• Demonstrates flexibility as appropriate
• Results-driven
• Ability to successfully multitask under pressure
• Strong organizational skills
• Strong attention to detail
• Proficient in Time Management
• Excellent communication skills (verbal/written)

• Team leadership, coaching and training
• Profit & Loss (P&L) management
• Staff and patient scheduling
• Time & Attendance (T&A) management
• Payroll process management
• Accounts Payable (AP) management
• Manage insurance claims and other forms of payment

• Patient satisfaction and experience
• Collaborate on internal and external marketing efforts
• Implement policies and procedures
• Promote SDP company policies and best practices (published or otherwise communicated)
• Management of dental licenses and other related certifications
• Maintain current safety procedures and personal protective equipment required to minimize health risks
• Other job duties as assigned

• 2 years of dental office management or equivalent experience
• Proficient in dental performance management software (Dentrix, Eaglesoft, etc.)

• Strong understanding of marketing strategies, platforms, tools and metrics
• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)
• Solid understanding of P&L management (budgeting)
• Comprehensive understanding ability to enforce current labor laws
• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions
• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required
• Ability to travel up to 10%
• Prolonged sitting and standing as needed
• Ability to lift up to 15 lbs.
• Exposure to potentially hazardous objects and/or materials
• Ability to wear appropriate work attire as needed or required

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.